Shipping Policy

Thank you for choosing Gigatti and supporting our mission! We want to ensure a seamless shopping experience for our customers, so please review our shipping policy below regarding our print-on-demand merchandise:

  1. Processing Time:

    • After placing an order, please allow 2-7 business days for order processing and production. Our print-on-demand app service works diligently to create high-quality merchandise tailored to your specifications.
    • Please note that processing times may vary depending on the complexity of the order and current demand.

  2. Shipping Methods:

    • We offer standard shipping for all domestic and international orders. Shipping carriers may vary depending on the destination and availability.
    • Once your order is ready for shipment, you will receive a confirmation email with tracking information to monitor the progress of your package.

  3. Shipping Times:

    • Domestic Shipping: Typically, domestic orders within The United States are delivered within 3-7 business days after the order has been shipped.
    • International Shipping: International orders may take longer to arrive, depending on the destination. Please allow 7-21 business days for international deliveries.

  4. Shipping Costs:

    • Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping charges will be displayed at the checkout before you complete your purchase.

  5. Customs and Duties:

    • For international orders, please note that any customs fees, taxes, or duties imposed by the destination country are the responsibility of the customer. These charges may vary and are determined by the customs office in the respective country.

  6. Order Tracking:

    • Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment on the respective shipping carrier's website.

  7. Order Issues and Concerns:

    • If you encounter any issues with your order, such as delays, damages, or missing items, please contact our customer support team at [email address]. We will do our best to assist you and resolve any concerns in a timely manner.

Note: Please be aware that during peak seasons or holidays, order processing and shipping times may be slightly longer due to increased demand. We appreciate your understanding and patience.

If you have any further questions or need assistance with your order, please don't hesitate to reach out to our customer support team. Thank you for your support and understanding!

Gigatti Shipping Team